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COVID-19 Community Resources

COVID-19 Community Resources

Updated July 27, 2020

We have developed this COVID-19 Community Resource page to help residents connect with local resources. This page is updated regularly. If you have suggestions on how we can improve this page, please send us your ideas via our COVID-19 Idea Portal.

City Enacts Facial Covering Requirement for Indoor Public Spaces
All persons with the City of Upper Arlington are required to wear a facial covering at all times when they are in indoor spaces that are open to the public, including all commercial establishments and City buildings. Learn more about Ordinance 46-2020 here.

If You Have Traveled Out of State
Please Note: Residents that have recently returned from travel to a state or states included on the Ohio Governor’s Travel Advisory, should not visit any City building or park facility during their 14-day quarantine period.

Useful Links & Resources

Financial & Resource Support for Community Members

UA Good Neighbor Fund
Upper Arlington Community Foundation
Phone: 614-286-8818 | Email:
The Good Neighbor Fund helps residents that have a unique, unforeseen event happen in their lives that threatens their stability. This fund is specifically for one-time, emergency assistance due to an event that seriously jeopardizes the recipient’s ability to meet basic needs. In response to the COVID-19 pandemic, the Good Neighbor Fund is amending its criteria to include Upper Arlington small businesses that are being affected. This amendment is valid from March 17–October 17, 2020. Applicants must have a business in the Upper Arlington city limits and must be able to demonstrate critical need for their small business.

Click here to access the Good Neighbor Fund application form.

If you Want to Support the Good Neighbor Fund!
Donations are still being accepted so that the Good Neighbor Fund can continued to provide assistance as the pandemic continues.

Upper Arlington Neighborhood Bridges
Gateway to Kindness Flyer (PDF 549KB)
In response to COVID-19, Neighborhood Bridges has made it easier to get help where it’s needed quickly and effectively, matching interested volunteers in our community to residents with a need. It could be as simple as helping our seniors by picking up groceries and dropping them at the door, running an errand or mowing their lawn. It could also be donating items or funds to help a family in crisis, or helping to tutor a student via facetime. Some needs may be a one-time request, others might be ongoing during the COVID-19 outbreak.

If You Want to Help:

  • Follow Upper Arlington Bridges on Facebook
  • Subscribe to Upper Arlington Neighborhood Bridges to start receiving emails about new requests by clicking here. When you receive an email request that you can assist with, all you have to do is click on the box “VIEW ALL UPPER ARLINGTON NEEDS” to go to the UA Bridges webpage, then find the request you are interested in and click on the “I CAN HELP” link.

If You Know of Someone With a Need – Churches, civic groups, businesses, service organizations and all residents who know of someone in need can easily contact the UA Neighborhood Bridges program by clicking here.


You can email one of the following advocate groups and they will make sure the need is shared with the community:

Cellular & Internet Service Providers

  • Many cellular telephone and Internet service providers are making adjustments to their policies and available services in response to this situation. Some examples include increasing customers’ data allotments at no additional charge, waiving late fees and providing special rates for international calls. We recommend that you visit your service provider’s website or contact them directly for details.
  • The Upper Arlington Library guest wifi allows residents access from their parking lots. No password required.

Free/Reduced Lunches for Children

Healthcare Assistance


Homeowner Resources/Assistance

Resources for Seniors

Help for Our Seniors
If you are a senior or you know a senior, we want to hear from you so that our CARES team can keep in touch through the pandemic, making sure our older adults have the help and resources they need. Email us or call us at 614-583-5320. Please provide your name, address, phone number,  email and immediate needs so that we can add you to our database.

I Am Fine
Phone: 614-832-5964 | Email:
UA seniors are encouraged to register for the I Am Fine (formerly known as Kind Call) automated telephone check-in system, available through the Upper Arlington Commission on Aging. Once registered, seniors receive an automated call on the schedule of their choosing. If they fail to pick up the phone, the system initiates a series of notifications, starting with family members and then UA Police who will dispatch an officer to check that everything is okay.

Shelter in Place Resources for Seniors
Includes resources, useful information and tips for navigating Ohio’s Stay at Home orders for older adults, such as how to refill prescriptions and get them delivered, ways to stay socially connected, and a list of organizations that serve older adults.

Friendly Phone Line: 614-993-3614
Available to older adults in greater Columbus who are looking for friendly conversation and social connection.

Groceries & Restaurants

Grocery Deliveries
UA area groceries can provide the delivery of groceries and some meals for a fee.

Senior Hours
The table below shows area grocery store hours, including special hours for seniors.

GroceryWebsitePhoneDetailSenior Hours
Ages 60+ or At-risk
Regular COVID-19 Hours
Huffman's Markethuffmansmarket.com614-486-5336Grocery deliveryN/AMon-Sat 8 am-8 pm
Sun 9 am-6 pm
Kroger (Henderson Rd)kroger.com614-457-1825Grocery delivery, Senior hours ages 60+Mon-Thur 7-8 am
Mon-Sun 7 am-11 pm
Market District at Kingsdale (Store 1518)marketdistrict.com614-538-0762Grocery delivery, curbside, meals, Senior hours ages 60+Mon-Wed 6-7 amMon-Sun 7 am-10 pm
Target (Olentangy River Rd)target.com614-298-1070Drive UpTues-Wed 8-9 amMon-Sun 8 am-10 pm
Whole Foodswholefoodsmarket.com614-481-3400Grocery delivery, meal delivery, Mon, Wed & Fri 7-8 amMon-Sun 8 am-9 pm
Revised June 24, 2020


Area Restaurants With Pickup and Delivery Options
As a convenience for residents and to help support our local dining establishments, the following list identifies those Upper Arlington restaurants that are currently providing dining options, sit down, takeout and delivery. Please check the restaurants website or call them to confirm hours of operations and service options.  This list may not be complete and by our provision of this information does not represent an endorsement from the City. Please notify us by completing the COVID-19 Idea Portal form below if we have missed a restaurant or other dining service you would like us to include

UA Restaurants
Arby's3650 Riverside Drwww.arbys.com614-459-0911
Basil Thai3706 Riverview Drwww.basilcolumbus.com614-817-1777
Bonsai3108 Kingsdale
Brassica1441 W. Lane Avewww.brassicas.com614-929-9997
Bruegger's Bagels1621 W. Lane Avewww.locations.brueggers.com614-486-7500
Café DaVinci3080 Tremont Rdwww.caffedavinciua.com614-459-9945
Carsonie's1725 W. Lane Avewww.carsonies.com614-481-5555
Charritos Restaurante Taqueria 4740 Reed Rd614-929-5866
Chef-O-Nette2090 Tremont Centerchefonette.com614-488-8444
Chipotle3090 Kingsdale Centerwww.locations.chipotle.com614-326-2631
Chocolate Café1855 Northwest
City Barbeque2111 W. Henderson Rdwww.citybbq.com614-538-8890
Colin's Coffee3714 Riverside
Crimson Cup Coffee2468 Northwest Blvdwww.crimsoncup.com614-641-7020
Domino's Pizza2049 Henderson
Donatos3000 Northwest Blvdwww.donatos.com614-340-0905
Eastern Bay2055 Riverside Drwww.easternbayrestaurant.com614-487-1198
El Vaquero2195 Riverside Drwww.mexicanrestaurantupperarlington.com614-486-4547
Figlio's Pizza3712 Riverside Drwww.figliopizza.com614-459-6575
Fukuryu Ramen1600 W. Lane Ave #160www.fukuryuramen.com614-929-5910
Gallo's Kitchen and Bar2820 Nottingham Rdwww.galloskitchen.com614-754-8176
Graeter's1534 W. Lane Avewww.graeters.com614-488-3222
Hong Kong House1831 W. Henderson Rd614-538-9288
Houlihan's3150 Tremont Rdwww.houlihans.com614-326-2449
Hudson Twenty Nine1600 W. Lane Avewwwhudson29.com614-487-0622
Jet's Pizza4740 Reed Rdwww.jetspizza.com614-326-0300
Jimmy John's Gourmet Subs3241 Tremont Rdwww.locations.jimmyjohns.com614-824-2791
La Chatelaine1550 W. Lane Avewww.lachatelainebakery.com614-488-1911
Lightbulb Asia Café 3110 Tremont Rd614-914-8665
LUPO2124 Arlington Avewww.lupoonarlington.com614-914-6134
Marco's Pizza4719 Reed Rdwww.marcos.com614-326-1111
McDonald's3746 Riverside Dr614-326-3663
McDonald's1905 W. Henderson Rd614-459-0542
MCL Restaurant3154 Kingsdale Center 614-457-5786
Moretti's2124 Tremont Centerwww.morettisofarlington.com614-486-2333
Noodles & Co4740 Reed Rd www.noodles.com614-453-1090
Old Bag of Nails Pub2102 Tremont Ctr614-486-6976
Original Pancake Shop1633 W. Lane Avewww.originalpancakehouse.com614-695-6810
Panera Bread3278 Tremont
Panzera's Pizza3794 Fairlington Dr614-442-7930
Piada1315 W. Lane Avewww.mypiada.com614-754-1702
Point Tavern1991 Riverside Dr614-487-0006
Poongmei Asian Bistro4720 Reed Rdwww.poongmei.com614-273-9998
Rusty Bucket1635 W. Lane Avewww.myrustybucket.com614-485-2303
South of Lane Café 1987 Guilford Rdwww.southoflanecafe.com614-586-2233
Starbucks3235 Tremont Rdwww.starbucks.com614-457-5054
Starbucks1873 W. Henderson Rdwww.starbucks.com614-273-2300
Starbucks1315 W. Lane Avewww.starbucks.com614-485-1202
Steve's Cateringstevenscatering@gmail.com614-486-1221
Subway3566 Riverside Drwww.subway.com614-457-7828
Sunny Street Café 4733 Reed Rdsunnystreetcafe.com614-732-4479
The Gyro Shoppe2060 W Henderson Rdwww.orderthegyroshoppe.com614-442-1200
The Original Goodie Shop2116 Tremont
Tim Hortons 4740 Reed Rd614-459-6773
Tommy's Pizza1350 W. Lane Avewww.tommyspizza.com614-486-2969
Wendy's (Henderson Rd)1851 W. Henderson
Wendy's (Northwest Blvd)3040 Northwest
Revised June 15, 2020

Resources for Businesses

Responsible RestartOhio

    Park Facilities Updates

    Visit our Service Updates page for full details on Parks & Recreation Department programs and park facilities updates.

    When you visit our parks, please follow appropriate social distancing protocols:

    • Keep your distance from other residents who are not part of your group
    • Don’t engage in group play activities that could involve contact with others
    • Bring disinfecting wipes and use before and after touching any park amenities
    • Avoid touching your eyes, nose or mouth with unwashed hands
    • Don’t share water bottles, cups or food
    • If you bring your dogs with you for exercise, follow the City’s leash laws
    • When dogs are allowed to be off leash, make sure they are still under your control and try to avoid people outside of your group touching your dog
    • Wash your hands thoroughly for at least 20 seconds when you get home
    • If you feel unwell or have a fever STAY HOME

    Safe Use of Parks and Trails
    The National Parks & Recreation Association has developed some simple “social distancing” guidelines to follow for anyone wishing to enjoy the mental and physical health benefits of getting outside during this difficult time. They include:

    • Refrain from using parks or trails if you are exhibiting symptoms.
    • Follow CDC’s guidance on personal hygiene prior to and during use of parks or trails.
    • Prepare for limited access to public restrooms or water fountains. NOTE: in UA’s case, park restrooms and water fountains are not accessible at this time.
    • While on trails, warn other users of your presence and as you pass, and step aside to let others pass.
    • Follow CDC guidance on the recommended size of social gatherings including outdoor picnicking, pick-up sports and other group hangouts, and maintain proper physical distance at all times.
    • Observe CDC’s minimum recommended social distancing of six feet from other individuals at all times. If this is not possible, users should find an alternate location.

    Visit the National Parks & Recreation Association for full details.

    State & National Updates

    • 2020 US Census – the 2020 Census is proceeding on schedule. The current COVID-19 situation highlights the importance of an accurate count, since federal funds are dispersed to state and local communities across the country based on Census data. For details and to complete the Census online.
    • Ohio Bureau of Motor Vehicles (BMV) – The majority of Bureau of Motor Vehicle offices are now opened, with many services offered online. Use the BMV checklists for a federally-compliant or standard credential to make sure you bring the right documents with you. Get in line online before you go. Visit BMV for details.

    The City is adjusting its operations in response to COVID-19. Basic City operations will continue, and we remain committed to serving the community; however, we have reduced non-essential service levels. These adjustments are appropriate given the current situation and are consistent with the Ohio Governor’s social distancing orders. We recognize that there are many items to consider and we also want to make sure we are meeting the needs of our residents. We therefore encourage you contact us if you have questions, suggestions, ideas or needs that we should be aware of to help improve our response to this rapidly evolving situation. Please complete and submit this form. You will hear back from a member of Staff about your query or idea within one business day. Thank you.

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