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COVID-19 Community Resources

COVID-19 Community Resources

Updated June 2, 2020

We have developed this COVID-19 Community Resource page to help residents connect with local resources. This page is updated regularly. If you have suggestions on how we can improve this page, please send us your ideas via our COVID-19 Idea Portal.

Useful Links & Resources


Financial & Resource Support for Community Members

UA Good Neighbor Fund
Upper Arlington Community Foundation
Phone: 614-286-8818 | Email: tharbold@uacommunityfoundation.com
The Good Neighbor Fund helps residents that have a unique, unforeseen event happen in their lives that threatens their stability. This fund is specifically for one-time, emergency assistance due to an event that seriously jeopardizes the recipient’s ability to meet basic needs. In response to the COVID-19 pandemic, the Good Neighbor Fund is amending its criteria to include Upper Arlington small businesses that are being affected. This amendment is valid from March 17–October 17, 2020. Applicants must have a business in the Upper Arlington city limits and must be able to demonstrate critical need for their small business.

Click here to access the Good Neighbor Fund application form.

If you Want to Support the Good Neighbor Fund!
The Foundation successfully met its $25,000 matching challenge grant to support the Good Neighbor Fund, and has already provided approximately $25,000 in grants to help our community members. Donations are still being accepted so that the Good Neighbor Fund can continued to provide assistance as the pandemic continues.

Upper Arlington Neighborhood Bridges
Gateway to Kindness Flyer (PDF 549KB)
In response to COVID-19, Neighborhood Bridges has made it easier to get help where it’s needed quickly and effectively, matching interested volunteers in our community to residents with a need. It could be as simple as helping our seniors by picking up groceries and dropping them at the door, running an errand or mowing their lawn. It could also be donating items or funds to help a family in crisis, or helping to tutor a student via facetime. Some needs may be a one-time request, others might be ongoing during the COVID-19 outbreak.

If You Want to Help:

  • Follow Upper Arlington Bridges on Facebook
  • Subscribe to Upper Arlington Neighborhood Bridges to start receiving emails about new requests by clicking here. When you receive an email request that you can assist with, all you have to do is click on the box “VIEW ALL UPPER ARLINGTON NEEDS” to go to the UA Bridges webpage, then find the request you are interested in and click on the “I CAN HELP” link.

If You Know of Someone With a Need – Churches, civic groups, businesses, service organizations and all residents who know of someone in need can easily contact the UA Neighborhood Bridges program by clicking here.

OR

You can email one of the following advocate groups and they will make sure the need is shared with the community:

Cellular & Internet Service Providers

  • Many cellular telephone and Internet service providers are making adjustments to their policies and available services in response to this situation. Some examples include increasing customers’ data allotments at no additional charge, waiving late fees and providing special rates for international calls. We recommend that you visit your service provider’s website or contact them directly for details.
  • The Upper Arlington Library guest wifi allows residents access from their parking lots. No password required.

Free/Reduced Lunches for Children

Temporary Pandemic Child Care Programs
Effective March 26, only child care programs with a Temporary Pandemic Child Care license are permitted to operate in Ohio, serving only essential workers defined by the state with priority for key health and safety occupations. Action for Children hosts information for families including an interactive map of the ODJFS-approved Temporary Pandemic Child Care programs in Franklin and the surrounding counties. The map is updated twice daily as the Ohio Department of Job and Family Services approves new programs. Families can also submit a help request online or call 614-224-0222, ext. 299 for help connecting with a provider.

Healthcare Assistance

Transportation

  • COTA Bus Transportation – The Central Ohio Transit Authority has announced that it is not charging fees for passengers. Customers are asked to board vehicles from the rear entrance and to adhere to social distancing recommendations relative to other passengers and the driver. COTA has implemented a “focused service approach,” with a number of route adjustments. Explore website for the latest updates.

Homeowner Resources/Assistance


Resources for Seniors

Help for Our Seniors
If you are a senior or you know a senior, we want to hear from you so that our CARES team can keep in touch through the pandemic, making sure our older adults have the help and resources they need. Email us or call us at 614-583-5320. Please provide your name, address, phone number,  email and immediate needs so that we can add you to our database.

I Am Fine
Phone: 614-832-5964 | Email: jsega@uacoa.com
UA seniors are encouraged to register for the I Am Fine (formerly known as Kind Call) automated telephone check-in system, available through the Upper Arlington Commission on Aging. Once registered, seniors receive an automated call on the schedule of their choosing. If they fail to pick up the phone, the system initiates a series of notifications, starting with family members and then UA Police who will dispatch an officer to check that everything is okay.

Shelter in Place Resources for Seniors
Includes resources, useful information and tips for navigating Ohio’s Stay at Home orders for older adults, such as how to refill prescriptions and get them delivered, ways to stay socially connected, and a list of organizations that serve older adults.

Friendly Phone Line: 614-993-3614
Available to older adults in greater Columbus who are looking for friendly conversation and social connection.


Groceries & Restaurants

Grocery Deliveries
UA area groceries can provide the delivery of groceries and some meals for a fee.

Senior Hours
The table below shows area grocery store hours, including special hours for seniors.

GroceryWebsitePhoneDetailSenior Hours
Ages 60+ or At-risk
Regular COVID-19 Hours
Huffman's Markethuffmansmarket.com614-486-5336Grocery deliveryN/AMon-Sat 8 am-9 pm
Sun 8 am-6 pm
Kroger (Henderson Rd)kroger.com614-457-1825Grocery deliveryMon-Thur 7-8 am
Mon-Sun 7 am-10 pm
Market District at Kingsdale (Store 1518)marketdistrict.com614-538-0762Grocery delivery, curbside, meals, Senior hours ages 60+Mon-Wed 6-7 amMon-Sun 7 am-10 pm
Target (Olentangy River Rd)target.com614-298-1070Drive UpWed 8-9 amMon-Tue 8 am-9 pm
Wed 9 am-9 pm
Thur-Sun 8 am-9 pm
Whole Foodswholefoodsmarket.com614-481-3400Grocery delivery, meals7:30-8 amMon-Sun 8 am-8 pm
Revised 10 am March 23, 2020

 

Area Restaurants With Pickup and Delivery Options
As a convenience for residents and to help support our local dining establishments, the following list details UA and area restaurants that are currently providing takeout and delivery options. We will be updating this list each week, recognizing that hours of operation and service options may change. This list may not be complete and by our provision of this information does not represent an endorsement from the City. Please notify us by completing the COVID-19 Idea Portal form below if we have missed a restaurant or other dining service you would like us to include.

RestaurantAddressWebsitePhoneOrder MethodIndoor
Dining
Outdoor
Dining
Carryout/
Curbside
Delivery Hours
UA Restaurants
Arby's3650 Riverside Drwww.arbys.com614-459-0911Drive ThruXMon-Sun 10 am-11 pm
Basil Thai3706 Riverview Drwww.basilcolumbus.com614-817-1777Phone/Postmates/GrubHub/UberEats/DoordashXXTues-Sun 4-9 pm
Bonsai3108 Kingsdale Centermadtric.wixsite.com/bonsai614-389-9551Phone/GrubHubXXMon-Sun 11 am-9 pm
Brassica1441 W. Lane Avewww.brassicas.com614-929-9997Phone/App/OnlineXXXMon-Sun 11 am-10 pm
Bruegger's Bagels1621 W. Lane Avewww.locations.brueggers.com614-486-7500Phone/Bite Squad
TBD - May close
XXXMon-Fri 6:30 am-4 pm
Sat-Sun 7 am-4 pm
Café DaVinci3080 Tremont Rdwww.caffedavinciua.com614-459-9945PhoneXXMon-Sat Noon-8 pm
Sun 4 pm-8 pm
Carsonie's1725 W. Lane Avewww.carsonies.com614-481-5555Phone/OnlineXXXMon-Sun Noon-9 pm
Charritos Restaurante Taqueria 4740 Reed Rd614-929-5866Phone/Grubhub/SeamlessXXXMon-Sun 11 am-7 pm
Chef-O-Nette2090 Tremont Centerchefonette.com614-488-8444Phone/Drive ThruXXMon-Sat 9 am-7 pm
Chipotle3090 Kingsdale Centerwww.locations.chipotle.com614-326-2631Phone/Doordash/Uber Eats/AppXXMon-Sat 10:45 am-10 pm
Sun 10:45 am-9 pm
Chocolate Café1855 Northwest Blvdwww.chocolatecafecolumbus.com/614-845-2233Phone/Postmates/Grubhub/Doordash/UberEats XXMon-Sun 8 am-10 pm
City Barbeque2111 W. Henderson Rdwww.citybbq.com614-538-8890Phone/Doordash/GrubHub/OnlineXXXSun-Thurs 11 am-8 pm
Fri-Sat 11 am-9 pm
Colin's Coffee3714 Riverside Drwww.facebook.com/Colins-Coffee-199129576778911/614-459-0598Phone/DoordashXMon-Sat 7 am-2 pm
Sun 8 am-1 pm
Crimson Cup Coffee2468 Northwest Blvdwww.crimsoncup.com614-641-7020Uber Eats/Walk Up WindowX Mon-Sun 7 am-5 pm
Domino's Pizza2049 Henderson Rdwww.pizza.dominos.com614-459-0030Phone/App/OnlineXXMon-Sun 10:30 am-Midnight
Donatos3000 Northwest Blvdwww.donatos.com614-340-0905Phone/App/Online/Drive ThruLobby openXXSun-Thurs 11 am-Midnight
Fri-Sat 11 am-1 am
Eastern Bay2055 Riverside Drwww.easternbayrestaurant.com614-487-1198Phone/Grubhub/Seamless/PostmatesXXMon-Sun 11 am-10-9:30 pm
El Vaquero2195 Riverside Drwww.mexicanrestaurantupperarlington.com614-486-4547Phone/GrubhubXXXSun-Thurs 11 am-9 pm
Fri-Sat 11 am-9:30 pm
Figlio's Pizza3712 Riverside Drwww.figliopizza.com614-459-6575PhoneXXXMon-Sat 5-8 pm
Fukuryu Ramen1600 W. Lane Ave #160www.fukuryuramen.com614-929-5910Phone/Online/Uber/GrubhubXXMon-Sun 11 am-2:30 pm, 5-8 pm
Gallo's Kitchen and Bar2820 Nottingham Rdwww.galloskitchen.com614-754-8176Phone XMon-Sat 4:30-8 pm
Graeter's1534 W. Lane Avewww.graeters.com614-488-3222Phone/Grubhub/PostmatesXXXMon-Thurs 1-9 pm
Fri-Sat 1-10 pm
Hong Kong House1831 W. Henderson Rd614-538-9288Phone/Seamless/GrubhubXXMon-Sun 11 am-10 pm
Houlihan's3150 Tremont Rdwww.houlihans.com614-326-2449Phone/Online XXXSun-Thurs 11:30 am-8 pm
Fri-Sat 11:30 am-9 pm
Hudson Twenty Nine1600 W. Lane Avewwwhudson29.com614-487-0622PhoneXXXTues-Thurs 11:30 am-9 pm
Fri 11:30 am-10 pm
Sat 11 am-10 pm
Sun 11 am-8 pm
Jet's Pizza4740 Reed Rdwww.jetspizza.com614-326-0300PhoneXXSun-Thurs 10 am-9 pm
Fri-Sat 10 am-10 pm
Jimmy John's Gourmet Subs3241 Tremont Rdwww.locations.jimmyjohns.com614-824-2791Phone/App/OnlineXXMon-Sun 10 am-3 pm
La Chatelaine1550 W. Lane Avewww.lachatelainebakery.com614-488-1911PhoneX X Mon-Sun 9 am-5 pm
Lightbulb Asia Café 3110 Tremont Rd614-914-8665Phone/GrubHubXXMon-Sun 11 am-10 pm
LUPO2124 Arlington Avewww.lupoonarlington.com614-914-6134PhoneXMon-Sun 5 pm-9 pm
Marco's Pizza4719 Reed Rdwww.marcos.com614-326-1111Phone/Online/Seamless/GrubhubXXSun-Thurs 11 am-10 pm
Fri-Sat 11 am-11 pm
McDonald's3746 Riverside Dr614-326-3663UberEats/Drive ThruXXMon-Thurs 5:45 am-11 pm
Fri-Sat 5:45 am-Midnight
Sun 6 am-11 pm
McDonald's1905 W. Henderson Rd614-459-0542UberEats/Drive ThruXXMon-Sun 4 am-Midnight
MCL Restaurant3154 Kingsdale Center mclhomemade.com 614-457-5786PhoneXXMon-Sun 11 am-8:30 pm
Moretti's2124 Tremont Centerwww.morettisofarlington.com614-486-2333Phone/PostmatesXXMon-Sun 4:30-8 pm
Noodles & Co4740 Reed Rd www.noodles.com614-453-1090Phone/Doordash/Online/VroomXXSun-Thurs 11 am-8 pm
Fri-Sat 11 am-9 pm
Old Bag of Nails Pub2102 Tremont Ctr614-486-6976PhoneXXMon-Thurs 11 am-10 pm
Fri-Sat 11 am-11 pm
Sun 11 am-9 pm
Original Pancake Shop1633 W. Lane Avewww.originalpancakehouse.com614-695-6810Phone/Doordash/UberXXXMon-Fri 7 am-2:30 pm
Sat-Sun 7 am-3 pm
Panera Bread3278 Tremont Rdwww.delivery.panerabread.com614-583-2600Phone/App/OnlineXXXXMon-Sat 7 am-9 pm
Sun 7 am-8 pm
Panzera's Pizza3794 Fairlington Dr614-442-7930PhoneXXHours May Vary
Piada1315 W. Lane Avewww.mypiada.com614-754-1702Phone/App/Online/DoordashXXMon-Sun 11 am-9 pm
Point Tavern1991 Riverside Dr614-487-0006Mon-Sun 3pm-Vary
Poongmei Asian Bistro4720 Reed Rdwww.poongmei.com614-273-9998Phone/Doordash/Chowbus/Chownow/UberEatsXXMon 11 am-9 pm
Wed-Sat 11 am-9 pm
Sun 11:30 am-9 pm
Rusty Bucket1635 W. Lane Avewww.myrustybucket.com614-485-2303Phone/DoordashXXXTues-Thurs 11 am-9 pm
Fri-Sat 11 am-10 pm
South of Lane Café 1987 Guilford Rdwww.southoflanecafe.com614-586-2233Phone/Doordash
Will be offering family style takeout dinners
XTues-Sat 7 am-2 pm
Sun 8 am-1 pm
Starbucks3235 Tremont Rdwww.starbucks.com614-457-5054Phone/Doordash/Drive ThruXXMon-Sun 5:30 am-9 pm
Starbucks1873 W. Henderson Rdwww.starbucks.com614-273-2300Phone/Doordash/Drive Thru/ Grab-n-GoGrab-n-Go onlyXXMon-Sun 6 am-7 pm
Starbucks1315 W. Lane Avewww.starbucks.com614-485-1202Phone/Doordash/Drive Thru/Grab-n-GoGrab-n-Go onlyXXMon-Sun 7 am-6 pm
Steve's Cateringstevenscatering@gmail.com614-486-1221Phone/Email
Allow 24 hours
XXTues-Sat 11 am-1 pm, 4-6 pm
Subway3566 Riverside Drwww.subway.com614-457-7828Phone/Postmates/Doordash/OnlineXMon-Sat 9 am-8 pm
Sun 10 am-6 pm
Sunny Street Café 4733 Reed Rdsunnystreetcafe.com614-732-4479Phone/DoordashXXMon-Sun 6:30 am-2:30 pm
The Gyro Shoppe2060 W Henderson Rdwww.orderthegyroshoppe.com614-442-1200Phone/Postmates/Doordash/Seamless/OnlineXXXXMon-Sat 11 am-8 pm
Sun 4-8 pm
The Original Goodie Shop2116 Tremont Avewww.theoriginalgoodieshop.com/614-448-8777Phone/Online/Postmates/Grubhub/CurbsideXXMon-Sat 8 am-4 pm
Tim Hortons 4740 Reed Rd614-459-6773Phone/Drive ThruXXMon-Sun
5 am-5 pm: Drive Thru
6 am-3 pm: Inside
Tommy's Pizza1350 W. Lane Avewww.tommyspizza.com614-486-2969Phone/DoordashXXXMon-Sat 11 am-9 pm
Sun 4-9 pm
Wendy's (Henderson Rd)1851 W. Henderson Rdwww.menu.wendys.com614-273-0082Grubhub/Drive Thru XMon-Sun 6:30 am-Midnight
Wendy's (Northwest Blvd)3040 Northwest Blvdwww.menu.wendys.com614-459-2370Grubhub/Drive Thru XXMon-Sun 6:30 am-Midnight
Restaurants close to Upper Arlington
Akai Hana1173 Old Henderson Rdwww.akaihanaohio.com614-451-5411Phone/Postmates/Grubhub/UberEatsXXXXMon-Sun 4-8 pm
Cuco’s Taqueria2162 W Henderson Rd,www.cucostaqueria.com614-538-8701Phone/GrubHub/UberEats/DoorDash/OnlineXXXXMon-Sat 10 am-9 pm
Grand Day Cafe1284 W 5th Avewww.granddaycafe.com614-481-3363PhoneXXXMon-Fri 7 am-2:30 pm
Sat-Sun 7 am-3 pm
Grandview Cafe1445 W 3rd Avegrandviewcafe.com614-725-1077Phone/Grubhub/Postmates/Seamless/OnlineXXXXMon-Sun 11 am-9 pm
Honey Dip Diner4480 Kenny Rdwww.honeydipdonetsdiner.com614-459-0812Phone/GrubhubXXXXTues-Sat 6 am-2:30 pm
Sun 7 am-2:30 pm
Iacono's Ristorante4452 Kenny Rdhttp://www.iaconos.com/themenu.html614-451-0234Phone/OnlineXXXX
after 5
Mon-Fri 11 am-1:30 pm
Tues 5-9 pm
Mazah Mediterranean Eatery1453 Grandview Avehttp://www.mazah-eatery.com/614-488-3633Phone/Online/PostmatesXXXXMon-Sat 11 am-2:30 pm, 4:30-8 pm
Moretti's1021 W 5th Avepalle-by-moretti.myshopify.com614-486-2333Phone/PostmatesXXXXMon-Sun 4:30-8 pm
Red Barn Chili1400 Dublin Rdredbarnchili.com/614-657-3057Phone/OnlineXXXXMon-Fri 11 am-6 pm
Revised May 28 2020

Resources for Businesses

Responsible RestartOhio

As buildings re-open under the “Responsible RestartOhio” plan that have had little to no water usage during the Stay at Home Order due to the COVID-19 pandemic, it is important to flush water that has been stagnant in both cold- and hot-water distribution lines and fixtures.  Low water usage can contribute to bacterial growth, including Legionella which can cause a serious type of pneumonia called Legionnaires’ disease. It can also cause other water quality issues with potential health risks due to the build-up of lead and copper in stagnant water that’s been collecting in older pipes and fixtures.


Park Facilities Updates

Visit our Service Updates page for full details on Parks & Recreation Department programs and park facilities updates.

All City and School Playgrounds Are Closed
The City and UA Schools support the March 22 order by Governor DeWine to close all public playgrounds in Ohio to help prevent the spread of the Coronavirus. Public parks and open outdoor recreation areas are excluded from Ohio’s “Stay in Place” order, however playgrounds are closed because they bring many children together in close proximity sharing play equipment, increasing the risk of transmitting the Coronavirus.

It’s still possible to enjoy our parks and public spaces for recreation and exercise. When you do visit our parks, please follow appropriate social distancing protocols:

  • Keep your distance from other residents who are not part of your group
  • Don’t engage in group play activities that could involve contact with others
  • Bring disinfecting wipes and use before and after touching any park amenities
  • Avoid touching your eyes, nose or mouth with unwashed hands
  • Don’t share water bottles, cups or food
  • If you bring your dogs with you for exercise, follow the City’s leash laws
  • When dogs are allowed to be off leash, make sure they are still under your control and try to avoid people outside of your group touching your dog
  • Wash your hands thoroughly for at least 20 seconds when you get home
  • If you feel unwell or have a fever STAY HOME

To help ensure residents are following these safety guidelines when out enjoying our parks, the Parks & Recreation Department is monitoring all parks daily. If you see any activity that clearly does not meet appropriate social distancing standards, please call the Police non-emergency line, at 614-459-2800, and a member of the parks staff or a police officer will be dispatched.

Staying active during the Stay in Place order can help reduce stress and stay healthy, and we encourage you to continue to find ways to get outside while being mindful of yours and the safety of others.

Safe Use of Parks and Trails
The National Parks & Recreation Association has developed some simple “social distancing” guidelines to follow for anyone wishing to enjoy the mental and physical health benefits of getting outside during this difficult time. They include:

  • Refrain from using parks or trails if you are exhibiting symptoms.
  • Follow CDC’s guidance on personal hygiene prior to and during use of parks or trails.
  • Prepare for limited access to public restrooms or water fountains. NOTE: in UA’s case, park restrooms and water fountains are not accessible at this time.
  • While on trails, warn other users of your presence and as you pass, and step aside to let others pass.
  • Follow CDC guidance on the recommended size of social gatherings including outdoor picnicking, pick-up sports and other group hangouts, and maintain proper physical distance at all times.
  • Observe CDC’s minimum recommended social distancing of six feet from other individuals at all times. If this is not possible, users should find an alternate location.

Visit the National Parks & Recreation Association for full details.


State & National Updates

  • Federal Tax Filing Deadline – the U.S. Treasury Department has moved the 2019 tax filing deadline to July 15. Visit IRS for more.
  • Ohio Tax Filing Deadline – The Ohio Senate and House of Representatives both approved HB 197, which includes an extension of Ohio’s 2019 tax filing deadline to July 15, with the Ohio Tax Commissioner officially extending the due date on March 27. Access the Ohio Department of Taxation
  • Upper Arlington Tax Filing Deadline – Upper Arlington’s 2019 income tax filing deadline follows Ohio, and therefore has been extended to July 15. Estimated payments for the first and second quarters of tax year 2020 have also been extended to July 15, 2020. Visit RITA for additional information
  • 2020 US Census – the 2020 Census is proceeding on schedule. The current COVID-19 situation highlights the importance of an accurate count, since federal funds are dispersed to state and local communities across the country based on Census data. For details and to complete the Census online.
  • Ohio Bureau of Motor Vehicles (BMV) – The majority of Bureau of Motor Vehicle offices are now opened, with many services offered online. Use the BMV checklists for a federally-compliant or standard credential to make sure you bring the right documents with you. Get in line online before you go. Visit BMV for details.
COVID-19 IDEA PORTAL

The City is adjusting its operations in response to COVID-19. Basic City operations will continue, and we remain committed to serving the community; however, we have reduced non-essential service levels. These adjustments are appropriate given the current situation and are consistent with the Ohio Governor’s social distancing orders. We recognize that there are many items to consider and we also want to make sure we are meeting the needs of our residents. We therefore encourage you contact us if you have questions, suggestions, ideas or needs that we should be aware of to help improve our response to this rapidly evolving situation. Please complete and submit this form. You will hear back from a member of Staff about your query or idea within one business day. Thank you.

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