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Corona Virus

COVID-19 Community Resources

January 14, 2021 Update

Check here for updates on the availability and scheduling options for COVID-19 vaccinations.

We have developed this COVID-19 Community Resource page to help residents connect with local resources. This page is updated regularly. If you have suggestions on how we can improve this page, please send us your ideas via our COVID-19 Idea Portal.

Facial Covering Requirement for Indoor Public Spaces
All persons with the City of Upper Arlington are required to wear a facial covering at all times when they are in indoor spaces that are open to the public, including all commercial establishments and City buildings. Learn more about Ordinance 46-2020 here.

If You Have Traveled Out of State
Residents that have recently returned from travel to a state or states included on the Ohio Governor’s Travel Advisory, should not visit any City building or park facility during their 14-day quarantine period.

Useful Links & Resources

Financial & Resource Support for Community Members

UA Good Neighbor Fund
Upper Arlington Community Foundation
Phone: 614-286-8818 | Email: [email protected]
The Good Neighbor Fund helps residents that have a unique, unforeseen event happen in their lives that threatens their stability. This fund is specifically for one-time, emergency assistance due to an event that seriously jeopardizes the recipient’s ability to meet basic needs. In response to the COVID-19 pandemic, the Good Neighbor Fund is amending its criteria to include Upper Arlington small businesses that are being affected. This amendment is valid from March 17–October 17, 2020. Applicants must have a business in the Upper Arlington city limits and must be able to demonstrate critical need for their small business.

Click here to access the Good Neighbor Fund application form.

If you Want to Support the Good Neighbor Fund!
Donations are still being accepted so that the Good Neighbor Fund can continued to provide assistance as the pandemic continues.

Upper Arlington Neighborhood Bridges
Gateway to Kindness Flyer (PDF 549KB)
In response to COVID-19, Neighborhood Bridges has made it easier to get help where it’s needed quickly and effectively, matching interested volunteers in our community to residents with a need. It could be as simple as helping our seniors by picking up groceries and dropping them at the door, running an errand or mowing their lawn. It could also be donating items or funds to help a family in crisis, or helping to tutor a student via facetime. Some needs may be a one-time request, others might be ongoing during the COVID-19 outbreak.

If You Want to Help:

  • Follow Upper Arlington Bridges on Facebook
  • Subscribe to Upper Arlington Neighborhood Bridges to start receiving emails about new requests by clicking here. When you receive an email request that you can assist with, all you have to do is click on the box “VIEW ALL UPPER ARLINGTON NEEDS” to go to the UA Bridges webpage, then find the request you are interested in and click on the “I CAN HELP” link.

If You Know of Someone With a Need – Churches, civic groups, businesses, service organizations and all residents who know of someone in need can easily contact the UA Neighborhood Bridges program by clicking here.


You can email one of the following advocate groups and they will make sure the need is shared with the community:

Cellular & Internet Service Providers

  • Many cellular telephone and Internet service providers are making adjustments to their policies and available services in response to this situation. Some examples include increasing customers’ data allotments at no additional charge, waiving late fees and providing special rates for international calls. We recommend that you visit your service provider’s website or contact them directly for details.
  • The Upper Arlington Library guest wifi allows residents access from their parking lots. No password required.

Free/Reduced Lunches for Children

  • Upper Arlington Schools – providing pre-ordering hybrid learning meals at no charge for elementary students through December 30th due to a USDA National Waiver. Middle school meals will be $3.75 and high school meals will be $5.00. (There is no charge at middle or high school buildings for students who qualify for free/reduced meal benefits.)
  • Wings Over (Lane Avenue) – offering free meals for children.

Healthcare Assistance


Homeowner Resources/Assistance

Resources for Seniors

Help for Our Seniors
If you are a senior or you know a senior, we want to hear from you so that our CARES team can keep in touch through the pandemic, making sure our older adults have the help and resources they need. Email us or call us at 614-583-5320. Please provide your name, address, phone number,  email and immediate needs so that we can add you to our database.

I Am Fine
Phone: 614-832-5964 | Email: [email protected]
UA seniors are encouraged to register for the I Am Fine (formerly known as Kind Call) automated telephone check-in system, available through the Upper Arlington Commission on Aging. Once registered, seniors receive an automated call on the schedule of their choosing. If they fail to pick up the phone, the system initiates a series of notifications, starting with family members and then UA Police who will dispatch an officer to check that everything is okay.

Groceries & Restaurants

Grocery Deliveries
UA area groceries can provide the delivery of groceries and some meals for a fee.

Senior Hours
The table below shows area grocery store hours, including special hours for seniors.

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Resources for Businesses

Responsible RestartOhio

    Park Facilities Updates

    Visit our Service Updates page for full details on Parks & Recreation Department programs and park facilities updates.

    When you visit our parks, please follow appropriate social distancing protocols:

    • Keep your distance from other residents who are not part of your group
    • Don’t engage in group play activities that could involve contact with others
    • Bring disinfecting wipes and use before and after touching any park amenities
    • Avoid touching your eyes, nose or mouth with unwashed hands
    • Don’t share water bottles, cups or food
    • If you bring your dogs with you for exercise, follow the City’s leash laws
    • When dogs are allowed to be off leash, make sure they are still under your control and try to avoid people outside of your group touching your dog
    • Wash your hands thoroughly for at least 20 seconds when you get home
    • If you feel unwell or have a fever STAY HOME

    Safe Use of Parks and Trails
    The National Parks & Recreation Association has developed some simple “social distancing” guidelines to follow for anyone wishing to enjoy the mental and physical health benefits of getting outside during this difficult time. They include:

    • Refrain from using parks or trails if you are exhibiting symptoms.
    • Follow CDC’s guidance on personal hygiene prior to and during use of parks or trails.
    • Prepare for limited access to public restrooms or water fountains. NOTE: in UA’s case, park restrooms and water fountains are not accessible at this time.
    • While on trails, warn other users of your presence and as you pass, and step aside to let others pass.
    • Follow CDC guidance on the recommended size of social gatherings including outdoor picnicking, pick-up sports and other group hangouts, and maintain proper physical distance at all times.
    • Observe CDC’s minimum recommended social distancing of six feet from other individuals at all times. If this is not possible, users should find an alternate location.

    Visit the National Parks & Recreation Association for full details.

    State & National Updates

    • 2020 US Census – the 2020 Census is proceeding on schedule. The current COVID-19 situation highlights the importance of an accurate count, since federal funds are dispersed to state and local communities across the country based on Census data. For details and to complete the Census online.
    • Ohio Bureau of Motor Vehicles (BMV) – The majority of Bureau of Motor Vehicle offices are now opened, with many services offered online. Use the BMV checklists for a federally-compliant or standard credential to make sure you bring the right documents with you. Get in line online before you go. Visit BMV for details.

      The City is adjusting its operations in response to COVID-19. Basic City operations will continue, and we remain committed to serving the community; however, we have reduced non-essential service levels. These adjustments are appropriate given the current situation and are consistent with the Ohio Governor’s social distancing orders. We recognize that there are many items to consider and we also want to make sure we are meeting the needs of our residents. We therefore encourage you contact us if you have questions, suggestions, ideas or needs that we should be aware of to help improve our response to this rapidly evolving situation. Please complete and submit this form. You will hear back from a member of Staff about your query or idea within one business day. Thank you.

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