TAKE THE SURVEY

DEADLINE: SUNDAY JULY 13

Every few years, the City surveys its residents to gauge how we’re doing in terms of the services that we provide, and to identify where improvements or adjustments might be needed to stay in tune with the needs and desires of the community. The 2025 Community Survey process is underway, led by the local market research firm, Illuminology.

The statistically valid data gathering portion of the 2025 Community Survey process is now complete. During this phase, 1,500 randomly selected households received an invitation to participate.

Now, we are now opening the survey up to the entire community, with an online version that can be completed between June 30-July 13.

The primary goals of the 2025 Community Survey are to obtain feedback on areas that include:

• The quality of life in Upper Arlington
• Satisfaction with existing City services
• Opinions on implementation of the City’s Capital Improvement Program
• Opinions on recent economic development activity
• Perceptions of the challenges that currently face UA
• Identifying or reaffirming important goals for the City

The emerging opinions and themes will be used in a variety of ways, aiding City Council as it sets direction for the City and as it revisits the 2026 budget. In addition, City departments will use the data to determine satisfaction with existing programming and services, possibly obtaining new ideas or suggestions for improvement.

In the fall, our consultant from Illuminology will present the survey findings to City Council, so please watch for details in the coming weeks.

For additional survey details, please contact Emma Speight, Community Affairs Director, at 614-583-5045 or via email: [email protected].