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Public Service Center
Public Service Center
Public Service Center
PUBLIC SERVICE CENTER

The Public Service Center houses the Electrical Division, Engineering Division, Fleet Maintenance and Public Works Division at our Roberts Road Facility.

PUBLIC SERVICE NEWS
FAQs

Public Works (14)

Open burning of any yard waste such as brush or leaves is prohibited in the City of Upper Arlington. Yard waste disposal questions should be directed to the Public Service Department, at 614-583-5350 or visit our Solid Waste Services section. For any outdoor burning concerns, call 614-583-5100.

Options include installing a rain garden or hiring a contractor to install a small yard drain in the area where the water ponds and pipe it out to the street. Franklin County Soil & Water Conservation District may also offer other solutions: 1404 Goodale Blvd., Suite 100, Columbus, OH 43212. Phone: 614-586-9613 or www.franklinswcd.org/backyard-conservation/

For homes built on slabs, the line will likely froze where the pipe enters the home. For homes with basements, the line into the home likely froze where it passes through concrete block into the home.

Insulate pipes where freezing is likely to occur. If this is not possible, periodically turn on your water and let it run for several seconds, purchase a space heater to place in front of the pipes or purchase a heating coil that can be plugged in and wrapped around the pipes to keep them warm.

Try using a hair dryer and blowing warm air down onto frozen sections or into the opening of the block wall where the water line enters the home.

Bulk items are collected on your regular collection day; please have the item(s) at your curb by 7 am on your regular collection day. Some large appliances and items containing Freon may incur additional charges for collection, and mattresses & box springs must be wrapped in plastic for bulk pick-up. For questions about what items are accepted, please contact Local Waste Services at 614-583-5370 (option 2).

The City provides free leaf collection each year between mid-October and early December. Click on the link below for full details, and what to do when the program is not in effect.

Category: Public Works

Some divisions at this facility work on a different schedule, and oftentimes Staff is working out in the community. Visit our City Facilities page for details on City building address, maps & directions, phone numbers and hours of operation.

Local Waste observes some but not all of the City’s holidays each year. These holidays delay collection by one day, with normal service resuming the following week (if the holiday falls on Friday, Saturday or Sunday, there is no collection delay):

New Year’s Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas Day

Call the Public Works Division at 614-583-5350 during office hours of Monday-Friday, 7 am -3:30 pm. If you have an after-hours emergency, please call 614-459-2800.

Pour several gallons of water in all basement floor drains, run water in any unused sinks and shower stalls, and flush any unused toilets. These fixtures should have built in traps (“U” shaped pipes), designed to hold water and act as a barrier to prevent sewer gases from entering the home.

Yard waste is picked up on your regular refuse and recycling collection day. Click here for more details on Yard Waste Collection. Alternatively, residents may drop off acceptable yard waste free-of-charge at the Ohio Mulch composting facility located at 4120 Roberts Road. Please call 614-921-9330 to check hours of operation.

The Public Service Department at the City can help to answer any questions regarding trash or recycling services, Monday-Friday from 7:30 am-4:30 pm at 614-583-5350. Local Waste Services can be reached Monday-Friday from 8 am-5 pm at 614-583-5370 (option 2) or by emailing info@localwasteservices.com.

The City of Columbus provides water service to all UA residents and businesses. If you experience flooding or suspect a water main break, call the City of Upper Arlington Public Works Division at 614-583-5385 during regular business hours. A member of staff will visit the site to determine the nature of the problem, and contact the City of Columbus on your behalf. If you have an after hours emergency, contact the City of Columbus at 614-645-7788.

Storm sewers drain directly to streams which empty into the Scioto or Olentangy rivers, therefore chemicals are not filtered out before reaching natural waterways.

The stormwater fee is used to repair and maintain the City’s existing stormwater system. It is not designed to make improvements on private property.

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CONTACT PUBLIC SERVICE

The City’s website is designed to provide 24/7 access to useful information about City departments, services, public meetings, special projects, events, legislation and more. If you are unable to find what you are looking for on this page or in our FAQ section, please complete the webform below. It will be directed straight to staff in the department listed above.

The City also offers a convenient means for residents to report issues such as potholes, broken streetlights, property maintenance issues and parks damage through our UA Click2Fix smartphone app, available from AppleApp or GooglePlay.

PLEASE NOTE: This is not an emergency reporting system. Requests are addressed during regular work hours of 8 am-5 pm, Monday-Friday. If you need to report an emergency situation, please call 9-1-1.

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Fats, Oils & GreaseLeaf CollectionMosquito ControlSewer & Storm DrainageSnow RemovalSolid Waste ServicesStreet SweepingContacting the DirectorOther (Describe Below)

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