Deadline: November 8

In preparation for the opening of the Bob Crane Community Center next Spring, UA Parks & Rec has been updating its customer account database.

All UA Resident customers – meaning you must either live or work in Upper Arlington – with a RecTrac household account are required to verify your account information, including the members of your household. You must also submit proof of your residency status – which could be a utility bill, lease, deed, paycheck or tax record – by either uploading the appropriate documentation to your account, or by stopping by the Parks & Rec Office during regular office hours, at 3600 Tremont Road. For questions on accepted documents for resident verification, please call Parks & Rec at (614)583-5300.

Any Resident households that have not been verified by FRIDAY, NOVEMBER 8 will be marked as a Non-Resident household and charged at the Non-Resident rate until this step has been completed.

Click here to access and update your account (be sure to have your password handy). Watch our instructional video on how to update your account here.

If you have questions, contact UA Parks & Rec, at [email protected].