We are always looking for innovative ways to bring the best care possible to our community and are proud to offer CARES—Community Assistance, Referrals and Education Services. CARES focuses on education, injury prevention and building community partnerships to help improve residents lives. CARES offers a community paramedicine program that provides community-based healthcare, with our paramedics functioning outside their customary emergency response roles to educate and assist residents in health care issues, and developing useful collaborations with area providers.
To learn more or to schedule one of the services listed below, contact us at 614-583-5352 or [email protected]. If you are a resident or area health organization that sees an opportunity for partnering with the Fire Division to expand public health in Upper Arlington, we want to hear from you—please complete the contact form below.
MISSION STATEMENT
Through education, resource coordination and service, the CARES program promotes improved quality of life and independence for all Upper Arlington residents.
At a family’s invitation, members of the UA CARES team will schedule a home visit to meet individuals with cognitive, communication, or mobility impairments or complex medical needs. The team will gather pertinent information about the specific needs of the individual, perform a basic home safety evaluation, collaborate with the family to prepare, and work with everyone to develop a trusting relationship in case of any future emergency situations. The information gathered by the UA CARES team–all confidential–can be used by the City’s emergency services, to provide the best level of care and compassion to the individuals on the registry.
To find out more about the UA CARES Registry, contact [email protected] or 614-583-5352.
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Resources Available:
- Shelters & Housing: Emergency and transitional housing options
- Warming Centers: Safe spaces during extreme weather
- Food Assistance: Food pantries and meal programs
- Utility Support: Help with energy, water, and other utilities
- Additional Services: Clothing, transportation, mental health, and more
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UA CARES is uniquely positioned to support partnerships with local healthcare providers to create coordinated home care support for our most vulnerable residents. UA CARES goals are to prevent unnecessary hospitalizations, facilitate healthcare navigation and increase connection to community resources.
UA CARES team members can conduct a confidential, non-emergency medical evaluation and education in your own home, helping residents stay safe in their homes and reducing the need for future emergency medical care. UA CARES team members can also conduct fall risk assessments to help reduce the risk of residents falling in their home. The team can help identify home modifications and assist with obtaining equipment.
Residents that have questions about medic alert buttons, transportation, meal delivery, and other services, may contact the UA CARES team for additional information and referrals.
To learn more, contact [email protected] or 614-583-5352.
FAQS
CARES (7)
UA CARES services are available to Upper Arlington residents of all ages—there are no age restrictions.
If you want to feel safer and more comfortable at home, UA CARES can help. Our team customizes services based on your needs. Some residents prefer a phone consultation, while others schedule a home visit with regular follow-ups.
Any Upper Arlington resident, family member, or caregiver can contact the UA CARES office at 614-583-5352. We’ll collect some basic information and schedule an initial visit. If family members live out of the area or face other challenges, we offer alternative communication options.
You can call the UA CARES office to discuss your concerns and learn about available services. However, for UA CARES to provide assistance, the resident must agree to participate. If needed, we may recommend contacting a protective services agency. We often collaborate with City departments like Police and Code Compliance to support residents who need additional help.
UA CARES services are currently provided at no cost, thanks to City funding. Some partner programs or services may have fees paid directly to the provider. Some residents choose to donate to help sustain the program.
Donations are greatly appreciated and help us continue serving the community. You can contribute in two ways:
- Check: Make checks payable to “The City of Upper Arlington” and write “UA CARES” in the memo line. Mail checks to:
- Upper Arlington Fire Division
Station 72
3861 Reed Road
Upper Arlington, Ohio 43220
- Upper Arlington Fire Division
- Upper Arlington Community Foundation: Donate online or by mail to the UA Fire Division Fund. Visit: UA Community Foundation