The City is committed to providing timely, accurate communications to its citizens relative to municipal services, special projects, Council policy and other important community news. The Community Affairs Division, which is housed in the City Manager’s Office, oversees the City’s communications, marketing and engagement programs.
In this section you can find details of our various communications and community engagement tools, including options that allow you to choose how you want to hear from us.
UA Insight is a newsletter for residents from the City of Upper Arlington, Upper Arlington Schools and the Upper Arlington Public Library. Effective 2018, UA Insight is mailed to all UA households six times per year. Additional copies can be found at City buildings, local libraries and schools offices. We hope you enjoy receiving and reading UA Insight, and that you find value in the information we provide about your community .
Electronic versions of the most recent editions are available below. Back issues of UA Insight, and its predecessor, City Insight, can be accessed via the Archives Portal – Newsletter search type.
This popular publication of the Parks & Recreation Department is mailed to all UA households and existing customers three times per year, providing access to a comprehensive catalog of programs, classes, activities and special events for all ages. An electronic “flipbook” is produced in conjunction with each issue, providing you with convenient access to online registration.
Register for our City iNSIGHT eNews and we will send useful service news and special project updates directly to you inbox twice a month. Don’t miss out on these important updates, including news from City Council, community events, street construction details, seasonal services and more. Sign-up today to gain more insight into your City!
The ActivityLink e-newsletter—sent to Parks & Recreation customers every month—helps keep the programs, activities and special events highlighted in the Activity Guide fresh in your minds. Get registered today to start receiving timely reminders of summertime concerts, camps, senior lunches and more.
Every few years, the City undertakes a broad based survey of the community. It’s the most effective way to obtain feedback that is reliable and statistically representative of the entire community. It provides a means to check that our service delivery is on track in all areas as we determine how best to allocate public funds. This process also helps us identify any key issues that may require our attention.
Here you can find and download pdf files of the most recent surveys. Archived surveys can be found through the City’s Archives Portal – Surveys search.
The City is part of the Franklin County emergency notification system, an online tool that can quickly dispatch texts, emails and voice messages to citizens, notifying them of extreme weather conditions and other breaking emergency situations. The City makes use of this system to notify residents of issues specific to our community, such as summertime mosquito fogging, spring fire hydrant flushing, major construction project updates and more.
For residents to receive the most benefit from this notification tool, you are advised to register and tailor your account relative to how you would like to receive updates, and to include the devices of other family members.