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The Support Services Bureau of the Police Division is proud to offer various safety resources, education programs and events, as well as tips on how to stay safe in your homes, businesses and the community at large.

The Support Services Bureau is responsible for maintaining the division’s accredited status, is responsible for overseeing the Reserve and Auxiliary Programs, operates a six-hour temporary holding facility, and is responsible for receiving and processing all evidence as well as lost/recovered property. 


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14Sep '20

COVID Service Updates

September 14, 2020 Update PLEASE NOTE: We are making regular updates to this page, so please check back frequently to make sure you have the most current information. The City…

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31Aug '20

Notice of Early Work Hours

UA High School August 31, 2020 Ruscilli Construction Company will be conducting a large-scale concrete pour for the competition gymnasium at the High School on Wednesday, September 2. Due to…

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Citizen Police Academy

2020 Program: 6-9 pm, Thursdays, September 10–November 19
Limited to 10 Participant

June 29 Update: The Police Division wishes to thank residents for their interest in this year’s Citizen Police Academy. Having already received more than twice the number of applications than can be accommodated in this year’s program (which is limited due to COVID-19), the division has decided to close the application process early. We hope residents who are unable to participate this fall consider reapplying in 2021, and we thank you for your understanding.

If you have ever wondered how much fiction and how much reality plays into the various crime shows on TV, each fall the Police Division offers some insight for those residents selected to participate in the Citizen Police Academy. On Thursday evenings, participants (must be 21 years or above) go behind the scenes for a hands-on learning experience of local law enforcement.

Topics covered include:

  • Crime scene investigations
  • Crime prevention tips
  • Legal considerations and the laws of arrest
  • Defensive tactics
  • Firearms safety and training
  • Patrol tactics and traffic stop practices
  • Ride-along with a police officer

Academy graduates have the opportunity to become part of the Citizen Police Academy Alumni Association, providing volunteer support to various Police Division activities and helping to raise community awareness on safety issues.

Click on the link to complete an online application or download the form from the Resources & Links below.


Drug Abuse Resistance Education—or D.A.R.E.—is a preventive program aimed at equipping students with the tools needed to make informed decisions about alcohol, nicotine products and drugs.

The program is offered to elementary and middle school students in the Upper Arlington City Schools, as well as the private and parochial schools within the City.

The program includes topics about self-esteem, interpersonal and communication skills, decision-making and positive alternatives to drug use.

Drug Take Back

The Police Division hosts a permanent Drug Collection Unit via the Police Desk at 3600 Tremont Road, available from 8 am-5 pm, Monday-Friday. Any pills that have been prescribed are accepted, no questions asked.

Items Not Accepted

  • Liquids & Ointments – for safe disposal of these items, mix them with cat litter or coffee grounds, then place in a disposable container with lid and put in the trash.
  • Any over-the-counter medications
  • Thermometers
  • Needles/lances or other used sharps – for safe disposal of these items, place—points first—into a plastic container such as a laundry detergent bottle, mark “do not recycle,” and store with the lid on. When half full, seal the lid with tape, then place in your trash (not recycling) container.
  • Medical waste from businesses/clinics

The drug disposal unit was made possible through a CVS/pharmacy Medical Disposal for Safer Communities grant, in a partnership project of the Police Division, Leadership UA and The Stand Project.

DEA Drug Take Back Events
Each fall and spring, the Police Division takes part in national drug take back events coordinated by the Drug Enforcement Agency (DEA). These events provide an easy way for residents to drop-off old and unused prescription drugs drive-thru style at the Municipal Services Center parking lot. Dates are posted on our event calendar and published in City newsletters.

Gun Safety

Upon request, the Police Division can provide firearms safety programs for various groups, focusing on gun ownership topics and safety.

The division has free gun locks available to assist residents in keeping firearms secure and out of reach of children.

For more information, or to request a gun lock, complete the email form below.

Home Security

Upon request, a police officer will visit and assess your home’s level of security free-of-charge. This includes assessing the effectiveness of door/window locks and security lighting.

Home security systems work well at deterring crime and speeding up Police response. Check with several companies before you buy so you can decide what level of security fits your needs. Do business with an established company and check references before signing a contract. Make sure your system is monitored.

Alarm Permit
Households with home security systems are required to obtain a license from the Police Division. The one-time $50 fee is non-transferrable and covers both Police and Fire services. Households are allowed up to three false alarms per calendar year—any false alarms thereafter are subject to a $50 fine to offset the costs for emergency response.

Kind Call

I Am Fine is a free, telephone check-in program for any resident that can save lives and help many maintain independent living in their own homes.

Call frequency is set by each participant, and once enrolled, a computer calls the number provided as scheduled. If everything is okay, the resident simply answers and hangs up the phone—the computer registers that the resident has answered.

If the resident does not answer, the computer calls a pre-established contact who has a key to the home (typically a relative or neighbor). The key holder is alerted that the resident has not responded and instructed to visit the home to check on the resident. Should the key holder fail to answer this call, police and paramedics are dispatched to the resident’s home.

If the resident does not have a “key holder,” other options are available.

I Am Fine is funded by the Senior Services Levy through the Franklin County Office on Aging, with the cooperative efforts of the City’s Police and Fire divisions, Upper Arlington Commission on Aging and the Upper Arlington Rotary Club.

For more information about I Am Fine or to join the program, call 614-583-5326 or visit

Pumpkin Patrol Officer Goodman

PLEASE NOTE: A decision/recommendation on this year’s Beggar’s Night and Pumpkin Patrol is expected to be made early in October. We are hopeful that families can still enjoy this much loved community tradition, but we continue to be mindful of and responsive to the health and safety requirement updates from the Ohio Governor’s Office and state and local health departments. We appreciate your patience.

Each Beggars Night, the Police Division coordinates Pumpkin Patrol, sending out marked City trucks with volunteer City employees to patrol neighborhoods and assist children if they become lost or scared while trick-or-treating with their friends. The trucks have two-way radios to contact emergency personnel, and are also “equipped” with candy to pass out along the way.

Beggars Night is a community-wide activity, with the recommended event date established by the Mid-Ohio Regional Planning Commission (MORPC) on behalf of Central Ohio communities. It is not organized by the City of Upper Arlington.

 Parents are advised to use discretion when deciding if it is appropriate for their children to be out trick-or-treating based on inclement weather conditions.

Beggars Night Dates

The City observes Beggars Night on dates set by the Mid-Ohio Regional Planning Commission (MORPC), for the hours of 6-8 pm:

  • 2020 – Thursday, October 29
  • 2021 – Thursday, October 28
  • 2022 – Monday, October 31
  • 2023 – Tuesday, October 31
  • 2024 – Thursday, October 31

Beggers Night Safety Tips

Tips for Kids

  • Plan your route in advance and show your parents
  • Wear a costume that does not block your vision
  • Trick-or-treat in a group or with an adult, and stay together
  • Only accept treats outside or at the door
  • Never enter a stranger’s house
  • Walk, don’t run and stay on sidewalks
  • Look both ways before crossing the street and cross at crosswalks
  • If you are wearing dark clothing, carry a flashlight or add something reflective
  • If it’s cold, dress warmly underneath your costume
  • Consider face paint in place of a mask so that your vision is not impacted
  • Make sure your costume is not too long that it might trip you
  • Wear shoes that are good for walking
  • Be cautious of dogs, they may be unsure of your appearance and act aggressively
  • Do not trick-or-treat at houses that have their porch light off
  • Stay away from candles or fires
  • Don’t eat the candy until your parents have checked it for you

Tips for Parents

  • Know where your child will be trick-or-treating
  • Have them take a cell phone
  • Avoid costumes that are flammable, obstruct vision or movement
  • Supply your child with light colored clothing, something reflective or a flashlight
  • Check candy before your child eats any. If you think it has been tampered with, notify Police
  • Quiz your child on all the safety rules

Tips for Homeowners

  • If you are planning to pass out candy, keep your home well lit
  • If you aren’t home, keep the lights off so that kids don’t approach your property
  • Keep your front yard, path and driveway clear of items that could trip young children
  • Use battery-powered Halloween decorations, don’t use a real flame

Motorists should drive slowly through neighborhoods on Beggars Night and watch for groups of children in costumes.


It is with great sadness that the Police Division is announcing the cancellation of the 2020 Safety Town Program as a result of the COVID-19 pandemic. Recognizing that Safety Town is a much-loved Upper Arlington tradition, the division explored all possible options for continuing to provide this program, but concluded that the risks to children, families and staff would be too great. Safety Town serves some of our community’s youngest residents in a group setting. The level of oversight required to maintain appropriate social distancing practices among these children and to keep the facilities and equipment used by students and staff properly sanitized would be prohibitive. The division is developing a series of online Safety Town videos available to all families to pass along some useful safety education while also entertaining young students this summer. Full refunds will be provided automatically to those already registered.


Safety Town is a two-week summer preschool program held at a local elementary school that teaches children all aspects of child safety. Founded in 1971, approximately 400 children attend Safety Town each year, learning how to make wise decisions in potentially dangerous situations, and how to handle emergencies in their young lives. Students learn about pedestrian and traffic safety by tricycling about a miniature village, complete with streets, sidewalks, buildings, stop signs and a working traffic signal. Additional instruction is provided on fire prevention, school bus safety, poison/substance avoidance, animal safety, personal safety, and water safety.

Four, half-day sessions of Safety Town are offered each June/July—9 am-Noon OR 1-4 pm, Monday through Friday. Children enjoy a graduation ceremony following completion of each session, and receive a Certificate of Achievement. To be eligible, children must be entering Kindergarten or first grade and be five years of age prior to September 30 of the program year.

The program is taught by certified teachers in a classroom setting, while high school and college students supervise their activities in the miniature village. City safety specialists visit to provide demonstrations in their areas of expertise. The Police Division’s Community Relations Officer and D.A.R.E. Officer are onsite throughout the program.

If you have questions about the program, contact Police Community Relations, at 614-583-5197 or complete the email form below.

Registering for Safety Town

Safety Town registration is run through the Parks & Recreation Department, beginning in early March of each year. Program details, dates and pricing can be found in the Spring/Summer edition of the Activity Guide. Registration is accepted on a first-come, first-served basis and classes fill quickly. If there is a specific session you wish to enroll your child in, it is advisable to register as soon as possible to receive priority placement.

If you have questions about registration, contact the Parks & Recreation Department, at 614-583-5300 or complete the Parks & Recreation contact form .

Vacation Watch

If you plan to be out of town for a period of time, you can notify the Police Division by completing the the Notice of Temporary Vacancy form below. Include your name, contact information, address, dates you will be away, and any emergency contact information (i.e., family member, friend or neighbor).

Officers will periodically check on your home during your absence.

Secure Your Home Before You Leave

  • Make sure your home looks lived in. Stop mail and cancel deliveries or ask a neighbor to make daily collections. Hide empty garbage cans. Leave shades and blinds in normal positions. Put an automatic timer on at least two lights.
  • Leave a key with a trusted neighbor
  • Store valuables in a safe deposit box
  • Tell a trusted neighbor your departure and return dates. Supply an itinerary with phone numbers where you can be reached in an emergency.
  • Lock all windows and doors
  • Test your smoke and burglar alarms

Police Division (14)

In public parks, dogs must be on a leash from 8 am to 8 pm during Daylight Savings Time and 8 am to 5 pm during Eastern Standard Time. At all other hours, dogs must still be under control by the owner. Additional responsible pet ownership guidelines can be found by linking to our Animal Control page.

The Police Division has a Drug Take Back Box located in the Municipal Services Center. Visit the Police Division section of our website or call 614-583-5150 with questions.

Upper Arlington does not have an Animal Control officer. You can call the suggested numbers below for any issues.

  • Capital Area Humane Society: 614-777-7387
  • SCRAM! Wildlife Control: 614-763-0696
  • Visit Animal & Wildlife Control regarding animal Laws and Lost pets.
Categories: City, Police Division

The City does not accept applications for Policy Officer or Firefighter positions through our website. Both positions must first schedule a test with National Testing Network. The process to apply for Police Officer or Firefighter positions are detailed in each posting.

Contact the Police Division at 614-583-5150.

If the matter is a pending case, you need to file for discovery. If the matter is completed you may obtain a copy through our public records requests process with the City Clerk’s Office.

Safety Town is coordinated by the Police Division, in cooperation with the Fire Division and Parks & Recreation Department. Program details can be found in the Spring/Summer Parks & Recreation catalog or by visiting the Police Division – Support Services Bureau section of our website.

24 Hours. Motor vehicles parked on the street are a Police Division matter. Please call the Upper Arlington Police Division Non-Emergency number at 614-459-2800 to report.

For all City of Upper Arlington public record requests for Police or Mayor’s Court records, please visit Records Request – Police & Mayor’s Court on City Council – City Clerk web page. For Franklin County record requests you may visit or

Contact the Police Division at 614-583-5150.

It is always best to work out issues related to neighbors in a positive manner. If you have exhausted positive communication methods, the City has a mediation program that may assist.

You should contact the Police Division at 614-583-5150 and review their page for further information.

Beggar’s Night typically falls on October 31 each year, unless that date falls on the weekend. Beggar’s Night hours in UA are 6-8 pm. View our annual calendar of events for additional details of Beggar’s Night activities in Upper Arlington.

Categories: City, Police Division

You may call the Probation Officer with appointment and scheduling questions at 614-583-5022.

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The City’s website is designed to provide 24/7 access to useful information about City departments, services, public meetings, special projects, events, legislation and more. If you are unable to find what you are looking for on this page or in our FAQ section, please complete the webform below. It will be directed straight to staff in the department listed above.

The City also offers a convenient means for residents to report issues such as potholes, broken streetlights, property maintenance issues and parks damage through our UA Click2Fix smartphone app, available from AppleApp or GooglePlay.

PLEASE NOTE: This is not an emergency reporting system. Requests are normally addressed during regular work hours of 8 am-5 pm, Monday-Friday. If you need to report a police matter, please call 9-1-1 or the non-emergency number at 614-459-2800.

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