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614-583-5000 3600 Tremont Rd

The Upper Arlington Fire Division provides paramedic care with advanced life support capabilities. All ambulances are staffed with at least two paramedics and all fire apparatus have at least one paramedic at all times. This model provides residents with rapid response to requests for EMS even when the medic units are already on other calls. It is common to see a fire truck respond to EMS calls either in advance of a medic unit or in conjunction with an ambulance.

The Medical Advisory Board was established in 1974 to provide on-going professional supervision, training, and support to UAFD’s emergency medical program. The seven member board is comprised of Emergency Department physicians, pediatricians, cardiologists and trauma specialists. The board regularly reviews the EMS protocol, assists with the training of paramedics and basic EMTs, and performs quality control evaluations of the performance of the UAFD paramedics. 

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11Oct '24

State Fire Marshal Lifts Open Burn Ban

Following improved weather conditions, the open burn ban for Upper Arlington has been lifted. The ban, which was issued by the Ohio State Fire Marshal on September 6, 2024, due…

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EMS BILLING

Like most communities nationwide, the Fire Division bills for Emergency Medical Service (EMS) transports, since private insurance and Medicare policies contain provisions for treatment and transport by an emergency medical provider. The funds generated provide an effective long-term means to defray some of the costs involved with Fire Division operations.

If you or a family member is provided with emergency medical services that result in transportation to a local hospital, a bill for the transport will be sent to your insurance company, Medicare, or Medicaid. There is never a situation where service must be paid for on the day it is rendered.

Patient care will not be compromised by this program and you should never be afraid to call 9-1-1 for help when you need it. The Fire Division will never refuse to render treatment or to transport to a medical facility due to inability to pay or lack of insurance.

EMS services should always be used in times of medical emergency; especially when a patient is alone and not in a condition to drive to a medical facility. EMS providers deliver patients to medical facilities rapidly and safely, while initiating medical treatment.

Following an EMS transport, bills are sent to the insurance company of the patient. Patients only see a request for information in the mail if the record of insurance is not on file and cannot be obtained by the EMS crew (e.g. the patient was unconscious). Patients may receive a “signature letter” to sign and return following transport to a medical facility. This is not a bill, and to assist in processing the insurance payment, you are asked to sign and return the letter promptly.

UA residents should also be aware that if Upper Arlington ambulances are occupied with other EMS calls, medical care would be provided via another Fire Division. In such situations, the insurance reimbursement regulations require that non-residents of the entity providing the service be billed for the co-pay required by their insurance company.

BLOOD PRESSURE

Residents may stop by either fire station to have their blood pressure taken. We recommend that you call ahead, at 614-583-5100, to make sure staff is available.

CAR SEATS

To have your car seat inspected by a certified inspector, please call 614-583-5100 to schedule an appointment.

Nine out of 10 car seats have some installation issue that could result in a child not surviving a crash. Car seat safety checks make it possible to assist parents with installation and problem car seats, ensuring that children are safe for every car ride.

According to Safe Kids Worldwide, there are several things a parent or caregiver can do (other than using appropriate infant and toddler seats) to help ensure the safety of children aged four-eight years:

  • Use the harnessed car seat until the child is at least 40 pounds
  • Use a booster seat for children 40 pounds to 80-100 pounds and 4’9″ in height. Continue to use the booster seat until the safety belt fits properly on the shoulder and hips
  • Require that all children sit in the back seat until they are 13 years old
  • Make sure everyone in the vehicle is wearing a safety belt or is in a proper restraint every time on every trip

Tips on how to test if your child is appropriate for safety belt use alone:

  • Have the child sit on the vehicle seat with his/her back and bottom against the seat back
  • Check to see if knees bend at the vehicle’s seat edge and if feet touch the floor (optimal)
  • Fasten safety belt across hip and shoulders. Check that the lap belt stays on the hips and the shoulder belt lies on the collarbone or shoulder
  • The child should be able to maintain that position for the entire ride

If any of these items cannot be done, a booster seat is the way to go. This information is important not only in the daily transportation of children, but also for field trips and carpooling.

CPR & AED TRAINING

Through our Community CPR training program—which is offered bi-monthly—residents can attain certification in CPR and learn how to use an Automatic External Defibrillator (AED). Upon completion of the class, students will be American Heart Association certified in Heartsaver CPR/AED for a two-year period. This includes techniques for resuscitation of adults, children and infants.

We have just the right class for your needs whether you wanted to learn the basics of CPR or you are a healthcare provider in need of certifications for your workplace.

Registration for the Heartsaver course is coordinated through the City’s Parks & Recreation Department. You can register online (link below), by phone at 614-583-5300 or in-person at the Parks & Recreation desk at the Municipal Services Center, 3600 Tremont Road, Upper Arlington, OH 43221.

  • Heartsaver CPR/AED
    • $35 plus the cost of the optional training material
    • Class Held at Station 72
  • Healthcare Providers
    • $65 plus the cost of the optional training material
    • Class Held at Station 72

For additional CPR course options and pricing, please contact Battalion Chief Chris Moore [email protected] or at 614-583-5111.

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JUNE 2022 UPDATE: With the start of renovations to the Police Division offices at the Municipal Services Center, the Drug Collection Unit has been decommissioned and the division is no longer accepting old or unused prescription drugs. The closest alternative is at the CVS pharmacy at Kingsdale.

DEA Drug Take Back Events
Each fall and spring, the Police Division takes part in national drug take back events coordinated by the Drug Enforcement Agency (DEA). These events provide an easy way for residents to drop-off old and unused prescription drugs drive-thru style at the Municipal Services Center parking lot. Dates are posted on our event calendar and published in City newsletters.

Visit the Police Support Services Bureau – Drug Disposal section of our website or call 614-583-5150 with questions.

CONTACT EMS

    The City’s website is designed to provide 24/7 access to useful information about City departments, services, public meetings, special projects, events, legislation and more. If you are unable to find what you are looking for on this page or in our FAQ section, please complete the webform below. It will be directed straight to staff in the department listed above.

    The City also offers a convenient means for residents to report issues such as potholes, broken streetlights, property maintenance issues and parks damage through our UA Click2Fix smartphone app, available from AppleApp or GooglePlay.

    PLEASE NOTE: This is not an emergency reporting system. Requests are addressed during regular work hours of 8 am-5 pm, Monday-Friday. If you need to report an emergency situation, please call 9-1-1.

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